Note: Preview: built from the maker's documented record layout. Send us a few real lines from your PBX and we confirm them before your reports go live.
How to connect Alcatel-Lucent OmniPCX Office / OXO Connect (OmniPCX Office RCE, OXO Connect, OXO Connect Evolution) to Telyzer Cloud and to a Telyzer Server.
Values in dashed boxes are this organization's own: the portal's How to connect panel shows them filled in, with copy buttons.
Metering tickets (IP or V24)
Recommended for Telyzer Cloud and Telyzer Server.
Telyzer Cloud
- In OMC open Counting > Accounting Printout: choose printout type Ticket, external accounting over IP (or V24), and print unanswered incoming calls; untick masking of the last digits. IP accounting needs the metering software key.
- Run the Alcatel-Lucent Office Link (OHL) driver on the relay PC so it writes the tickets to the watched folder, or connect the V24 port to the relay PC with a serial adapter. The relay sends each ticket to Telyzer.
- To have the relay read the folder, run on the relay PC (PowerShell as Administrator):
telyzer-relay watch-folder --dir the watched folder, thenRestart-Service TelyzerRelay.
Telyzer Server
- In OMC set Counting > Accounting Printout to Ticket with external accounting over IP, then run the Office Link driver on the server so it writes the tickets to the watched folder.
| Enter on the PBX | Value |
|---|---|
| Folder | the watched folder |
Check that it works: Make a short outside call and an internal call. Within a minute the connector shows "First call record received"; if it shows records that were not read, open the raw line and send it to support.
Check that it works
- Make an external test call and hang up. The phone system sends the record when the call ends, so it arrives a few seconds later.
- In Telyzer, Waiting for the first call record turns green when the first record is read. If it shows a problem instead — no connection yet, connections refused, or records that could not be read — it names the cause and shows the line received.