telyzer

Samsung OfficeServ

Samsung OfficeServ: SMDR over LAN (Telyzer connects to port 5100).

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Note: Preview: built from the maker's documented record layout. Send us a few real lines from your PBX and we confirm them before your reports go live.

How to connect Samsung OfficeServ (OfficeServ 7030, 7100, 7200, 7400) to Telyzer Cloud and to a Telyzer Server.

Values in dashed boxes are this organization's own: the portal's How to connect panel shows them filled in, with copy buttons.

SMDR over LAN (Telyzer connects to port 5100)

Recommended for Telyzer Cloud and Telyzer Server.

Telyzer Cloud

  1. In MMC 829 (LAN printer parameters) choose SMDR, set Destination to PC and Update LAN to Yes; the system serves SMDR on port 5100. In MMC 725 (SMDR options) turn Page Header off and Incoming, Outgoing, Caller ID data, Abandon call and Intercom on.
  2. Install the Telyzer Relay on a Windows PC in the same network as the PBX. In the relay choose "Telyzer connects to the PBX" and enter the PBX's address your PBX's address and port your PBX's port; the relay keeps the connection open and sends the records to Telyzer over HTTPS (outbound only).
  3. On the relay PC (PowerShell as Administrator) that is: telyzer-relay add-collector --kind tcp_connect --host your PBX's address --port your PBX's port, then Restart-Service TelyzerRelay.

Telyzer Server

  1. In MMC 829 set SMDR's destination to PC and update the LAN settings; in MMC 725 turn the page header off and incoming, outgoing, caller ID and abandoned calls on.
  2. On this connector choose "Telyzer connects to the PBX" and enter the PBX's address your PBX's address and port your PBX's port. The server's built-in gateway connects from your Telyzer address and keeps the connection open; allow it through any firewall between the server and the PBX.
Enter on the PBXValue
PBX addressyour PBX's address
PBX port5100
Check that it works: Make a short outside call and an internal call. Within a minute the connector shows "First call record received"; if it shows records that were not read, open the raw line and send it to support.

Check that it works

  1. Make an external test call and hang up. The phone system sends the record when the call ends, so it arrives a few seconds later.
  2. In Telyzer, Waiting for the first call record turns green when the first record is read. If it shows a problem instead — no connection yet, connections refused, or records that could not be read — it names the cause and shows the line received.

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