Note: Preview: built from the maker's documented record layout. Send us a few real lines from your PBX and we confirm them before your reports go live.
How to connect Unify (Siemens) OpenScape 4000 / HiPath 4000 (OpenScape 4000 V8–V11, HiPath 4000) to Telyzer Cloud and to a Telyzer Server.
Values in dashed boxes are this organization's own: the portal's How to connect panel shows them filled in, with copy buttons.
CDR files from the Collecting Agent (SFTP)
Recommended for Telyzer Cloud and Telyzer Server.
Telyzer Cloud
- Have your OpenScape 4000 partner set CDR output to FTFILE (AMO FEACG, SELG/SELS, GEZU) and the Collecting Agent in OpenScape 4000 Assistant to produce a delimited file (form 2 by default).
- In the Telyzer Relay add an SFTP collection from the Assistant (or point the Collecting Agent's output to the watched folder on the relay PC).
- To collect from the Assistant by SFTP, run on the relay PC (PowerShell as Administrator):
telyzer-relay add-sftp --host <Assistant address> --user <login> --password <password> --dir <CDR folder>, thenRestart-Service TelyzerRelay. - To have the relay read the folder, run on the relay PC (PowerShell as Administrator):
telyzer-relay watch-folder --dir the watched folder, thenRestart-Service TelyzerRelay.
Telyzer Server
- Set CDR output to FTFILE and the Collecting Agent's delimited file, then add an SFTP collection on this connector, or deliver the files to the watched folder on the server.
| Enter on the PBX | Value |
|---|---|
| Folder | the watched folder |
Check that it works: Make a short outside call and an internal call. Within a minute the connector shows "First call record received"; if it shows records that were not read, open the raw line and send it to support.
Check that it works
- Make an external test call and hang up. The phone system sends the record when the call ends, so it arrives a few seconds later.
- In Telyzer, Waiting for the first call record turns green when the first record is read. If it shows a problem instead — no connection yet, connections refused, or records that could not be read — it names the cause and shows the line received.